Retention Rate

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5 Questions Every Marketing Team Must Answer (+14 High Yield KPIs )

Dear Mr./Ms. CMO, it's time to sit your marketing team down and ask these crucial questions

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7 Mighty Customer Experience Trends for Retention in 2019

Is your business intently focused on its customers? Discover the key CX trends every brand must consider for maximum retention this year onward

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How to Stop Your Retention Bucket from Leaking

If you focus too heavily on retaining customers while completely ignoring the root cause of your high customer attrition rate, your retention efforts will be all for naught

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4 Key Differences Between B2C and B2B Retention Marketing

Assuming retention marketing for clients and businesses is the same will guarantee a failed outcome

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7 Actionable Customer Support Hacks to Boost Retention Rates

Retention is key to growth. By making a few tweaks to your support process, you can keep your customers feeling satisfied. We teach you where to start…

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What Is Customer Retention Rate & Why Should You Care?

Your CRR is like a business insurance policy. Staying on top of retention rates is the way to ensure a promising future and to prevent a surprise downfall

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