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Hands On

Pricing Psychology: 7 Clever Tweaks To Make Customers Buy Again

If you’re struggling to gain customers and more importantly, keep them — your price points and structures may be impacting purchase decisions more than you...

Sam Hurley
Hands On

5 Clever Ways to Use eBooks for Marketing and Retention

You'd think that people spend time on fancy CSS doodads and that people don't even read anymore, right? Wrong...

Adam Fout
Hands On

Why Better Onboarding Means Less Churn: Proven Tactics You Can Try Today

Optimizing your onboarding in the name of maximizing retention is a skillful combination of understanding your customers, leveraging their behavior data, and making strategic improvements...

Ben Jacobson
Hands On

3 Cutting-Edge Retention Strategies in the Travel Industry

Considering the fact that millennials are much more interested in buying experiences than things, travel ranks high on the list. Consumers...

Lauren Dowdle
Strategy

Why Content Marketing Builds Trust

Content marketing isn’t just another marketing technique designed to push your products; it’s an effective avenue for gaining your...

Rebecca Wojno
Analysis

Retention Marketing and Gambling’s Omni-Channel Push

With omni-channel offerings now penetrating the retail betting space, the barriers to collecting betting intelligence about retail customers are breaking...

Scott Longley
Hands On

7 Retention Tactics that Leave Customers Hungry for your Products

This is the story of the best customer service I’ve ever received. These people were awesome. They did a good […]

Rebecca Wojno
Analysis

What Happens at a Cabin Doesn’t Stay at a Cabin: Customer Service in the Lodging Industry

Good customer service doesn’t always necessitate dramatically going above and beyond expectations, it’s often enough to make customers feel cared for…and at the very least provide a clean room

Adam Fout