Customer Modeling

7 Actionable Customer Support Hacks to Boost Retention Rates

Retention is key to growth. By making a few tweaks to your support process, you can keep your customers feeling satisfied. We teach you where to start…

Sam Hurley
September 25 2017

5 Soft Skills Every Marketer Should Have

Sarah LeBoeuf | 07.09.2021

3 Creative Ways to Reduce Churn

Sarah LeBoeuf | 14.08.2021

The Do’s & Don’ts of Apologizing

Sarah LeBoeuf | 05.08.2021

Members Only: The Amazon Prime Model

Ariella Brown | 31.05.2021