Subscribe

CRM Commandments

Thou shall follow these seven rules for successful customer relationships

Featured

Not Enough Personalization

Looking into the results of the first 10 times we analyzed brands' basic CRM tactics according to our "7 commandments" shows where the improvement is needed

Read more

Is rue21’s CRM-”Relationship Goals”?

We analyze the CRM tactics of American retailer rue21. See how the brand’s CRM strategy ranks compared to other fashion retailers and household name brands

Read more

How Perfect is the ba&sh Customer Relationship?

We take a close look at ba&sh’s CRM tactics. See how they rank against brands we graded so far

Read more

Full CRM Health Check: Sunday Natural Tactics Put to the Test

We assess the basic CRM strategy of the wellness brand Sunday Natural. Check how they score against other brands we graded so far!

Read more

Does Pets Deli Have a Strong Bond With Pet Parents?

We analyzed the basic CRM tactics of the premium pet food brand. Check how they score against other brands we graded so far

Read more

How Eye-Catching Is WALDO’s CRM Strategy?

We analyzed the basic CRM tactics of this eyecare brand. Check how they score and rank

Read more

Basic CRM Tactics Analysis: How Does Farmison & Co’s CRM Taste?

We analyzed the basic CRM tactics of award-winning online butcher Farmison & Co. Check how they score and rank

Read more

How Revolutionary Is On’s Customer Relationship?

Our weekly brand-by-brand “7 commandments” analysis of basic CRM Marketing tactics

Read more

Is GHD’s CRM Practice as Fabulous as Its Hairstyling Tools?

GHD is the GOAT when it comes to hair styling tools. Let’s see how the brand’s CRM strategy ranks compared to other brands

Read more

How Up-Close and Personal Is Boldking’s CRM Practice?

We took a microscopic look at the men's grooming brand’s basic CRM marketing tactics. Check how they rank against other brands

Read more

How Intimate Are Bluebella’s Relationships with Customers?

A CRM analysis on the award-winning, fashion-led lingerie and nightwear designer 

Read more
X
X
X
FacebookTwitterLinkedIn