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B2CRM News: What TV Spots, & the Home Hype Tell Us for 2021?
Watch: this week's news highlights focuses on why next year could be a tale of two halves
Read moreB2CRM News
Blending the world of CRM with breaking news to provide you with the most recent updates and constant coverage of major retailers and brands worldwide
AR Escape Room Gamifies Decluttering
When you can’t get inspiration from visiting displays at physical stores, Ikea turns to virtual solutions
Read morePerseverance on Instagram
National Geographic and NASA team up to create an AR experience like no other on Instagram
Read moreB2CRM News: Returns Are Good! And: Support Goes Digitally Personal at Walmart, Others
Watch: new data reaffirming how the return process is becoming almost as important as the buying one. And: brands see ROI on "crazy good customer support"
Read moreUniqlo Beats Zara and H&M at Technology and Customer-Centricity
Two strategic ways in which the Japanese casual wear brand has unlocked the power of fast fashion
Read moreVrbo Doubling Down on Its Relationship Marketing Efforts
Amid a strong pandemic vacation rental market, here’s how the brand has been booking away successfully
Read moreIf You Come, Amazon Will Build It
Amazon is now offering customers the opportunity to decide which of its new products will come to life
Read moreA First for Amazon Live
While large in-person launch events remain off the table, hyping up a live event online is the only possible avenue to generate consumer excitement
Read moreB2CRM News: More Brands Cut Ties With Trump. And: Your Customers Miss Your Store!
Watch: From banks to Shopify and even the PGA - isolating Trump is a trend. And, apparently, 74% of customers want some brick-and-mortar in their lives
Read moreFor Kohl’s, Business as Usual in February Means Putting Diversity First
This Black History Month, the brand makes sure its diversity and inclusion (D&I) initiatives are loud and clear
Read moreThis Is Also Marketing: Brands Incentivize Employees to Get Vaccinated
From Starbucks to McDonalds, here are 11 brands that understand that strengthening customer relationship is a strategic mindset
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