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Customer Modeling

7 Mighty Customer Experience Trends for Retention in 2019

Is your business intently focused on its customers? Discover the key CX trends every brand must consider for maximum retention this year onward

Sam Hurley
November 22 2018

Sam Hurley

Sam is a passionate 'people connector', Personal Branding expert & Founder of OPTIM-EYEZ. He has achieved success for SMEs, national and international organizations, while being ranked as the world’s #1 digital influencer by Webinale, #2 most influential digital marketer by Onalytica and world’s #3 content marketing influencer by ScribbleLive. Sam loves a high-octane action movie and his all time favorite supercar is the Lamborghini Aventador! Catch him on social for cosmic amounts of Digital Marketing tips.

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