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Customer Modeling

How to Stop Your Retention Bucket from Leaking

If you focus too heavily on retaining customers while completely ignoring the root cause of your high customer attrition rate, your retention efforts will be all for naught

Matt Duczeminski
April 11 2018

5 Soft Skills Every Marketer Should Have

Sarah LeBoeuf | 07.09.2021

3 Creative Ways to Reduce Churn

Sarah LeBoeuf | 14.08.2021

The Do’s & Don’ts of Apologizing

Sarah LeBoeuf | 05.08.2021

Members Only: The Amazon Prime Model

Ariella Brown | 31.05.2021
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