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TED Talk: How to Help Your Customers Become Their Future Selves
We’ll discuss what empathizing with your future self means for your customer relationships
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TED Talk: What Makes (Customer) Relationships Last?
Can knowing how friendships work help us improve the way we approach our customer relationships?
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12 Brand Personality Types To Consider For Revved-Up Retention
Is your brand TRULY memorable? Learn from market leaders how a vibrant personality is the key to leaving your competition in the dust.
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Staples Worklife Magazine – Perfect for the Working Professional
Staples recently released a new publication that serves as a resource for working professionals. Now they can say, "Yeah, we've got that"
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How To Build Customer Relationships and Return Business with RaaS
Robotics can help retailers process returns faster, credit their customers faster, and improve efficiency in so many ways. Read on to find out how
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Twist and Shout: How Aviation Gin Rode Peloton’s Failure
One brand's lemon is another brand's cocktail
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The Do’s and Don’ts of Relationship Marketing
Relationship marketing is crucial for almost any digital business, but as in real life, relationships require hard work
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Real-Time Marketing vs Real-Time Customer Engagement—What’s the Difference?
Marketing a service to customers and engaging with them directly are vastly different disciplines in today’s real-time digital landscape
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How Simplicity Affect Customers’ Relationship with Brands
When it comes to the retail experience, today’s customers want no muss, no fuss
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Asking the Experts: How Can You Know Who Your Customers Are?
Get acquainted with the people buying your products
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