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Customer Modeling

Smile: Emojis Can Improve Your Retention Rate

Everybody loves an emoji, which adds an extra layer of emotion to any text message. So why not also use them to improve your retention?

Rebecca Wojno
July 17 2017

5 Soft Skills Every Marketer Should Have

Sarah LeBoeuf | 07.09.2021

3 Creative Ways to Reduce Churn

Sarah LeBoeuf | 14.08.2021

The Do’s & Don’ts of Apologizing

Sarah LeBoeuf | 05.08.2021

Members Only: The Amazon Prime Model

Ariella Brown | 31.05.2021
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