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Smile: Emojis Can Improve Your Retention Rate

Your mom uses them. Your grandpa uses them. Your teacher uses them. Everybody loves an emoji, which adds an extra layer of emotion to any text message. So why not also use them to improve your retention?

Rebecca Wojno
July 17 2017

Rebecca Wojno

Rebecca is a marketing content writer and copy editor. Aside from writing about the importance of customer retention, she spends her time searching for good Mexican food and watching "Suits" reruns.

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