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Customer Modeling
How to Raise Prices Without Losing Customers
Raising prices might seem like a good idea when trying to hit revenue targets, but failing to consider the resulting customer experience can be costly. We teach you how to help your customers gulp down the bitter medicine
More Customer Modeling
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The Perks of Loyalty: Starbucks’ Successful Rewards Program
Ariella Brown | 02.09.2021
5 Soft Skills Every Marketer Should Have
Sarah LeBoeuf | 07.09.2021
3 Creative Ways to Reduce Churn
Sarah LeBoeuf | 14.08.2021
The Do’s & Don’ts of Apologizing
Sarah LeBoeuf | 05.08.2021