Customer Modeling

Masters of Retention: How the Top Global Companies Keep Their Customers Happy

"Stand on the shoulders of giants" - not ALWAYS true, but in so many cases can be both true and essential

Lauren Dowdle
November 08 2017

5 Soft Skills Every Marketer Should Have

Sarah LeBoeuf | 07.09.2021

3 Creative Ways to Reduce Churn

Sarah LeBoeuf | 14.08.2021

The Do’s & Don’ts of Apologizing

Sarah LeBoeuf | 05.08.2021

Members Only: The Amazon Prime Model

Ariella Brown | 31.05.2021
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