With omni-channel offerings now penetrating the retail betting space, the barriers to collecting betting intelligence about retail customers are breaking down. European gambling operators...
Good customer service doesn’t always necessitate dramatically going above and beyond expectations, it’s often enough to make customers feel cared for…and at...
We set out to find out exactly how the two nations stack up and which one offers the best customer experience to its consumers...
It isn’t enough to create captivating content: You need your pieces to actually attract eyeballs, or the content is just gathering dust on your...
Social media is an extension of your brand, but it’s also not all about you. Come out on top of your social game by...
"The customer is always right"? Someone needs to find that saying, take it into a dark alley, and beat it with a curling iron. Innovation...
The two billion humans on social media today aren’t just “users” frittering away free time: they’re people forming new communities. If brands want...
