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Strategy

Your Customers are Trying to Tell You Something!

But are you listening? Customers today are voicing their opinions on an ever-growing number of channels. You better be ready to keep up with them, or they’ll find a company that is

Lauren Dowdle
May 17 2017

Lauren Dowdle

Lauren Dowdle is an award-winning writer and magazine editor based in Nashville, Tenn. Her nearly decade-long writing career has covered everything from landscaping to marketing — plus being interviewed by Jay Leno and winning a backhoe-operating contest. When she’s not behind the keyboard, you’ll find her spoiling her four furry babies and exploring the city with her husband.

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