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Customer Modeling

How to Use Transparency to Improve Customer Retention

Customers nowadays demand more information from their service providers. A refusal might cost you in retention rates

Ben Jacobson
April 04 2018

5 Soft Skills Every Marketer Should Have

Sarah LeBoeuf | 07.09.2021

3 Creative Ways to Reduce Churn

Sarah LeBoeuf | 14.08.2021

The Do’s & Don’ts of Apologizing

Sarah LeBoeuf | 05.08.2021

Members Only: The Amazon Prime Model

Ariella Brown | 31.05.2021
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