Subscribe

Retention Tips

Featured

What Is Customer Retention Rate & Why Should You Care?

Your CRR is like a business insurance policy. Staying on top of your retention rate is way to ensure a promising future – and to prevent a surprise downfall

Read more

Losing Your Best Customers to Churn? Change the Way You Reward Them

A strategic approach to rewarding them can keep your best customers coming back for a long time to come

Read more

Why Companies Are Focusing More On Hiring Retention Specialists

Customer acquisition can be an expensive and uncertain game. Learn why companies are hiring retention specialists to keep customers engaged and drive growth

Read more

How Generational Differences Shape Your Retention Marketing Strategy

In this 2-part series, we’ll take a look at some tactics to help shape a winning retention marketing strategy according to generation

Read more

How Smart About CRM Are You?

There are CRM marketers who are smart. And there are marketers who are SMART about CRM

Read more

Churn Prediction: How Marketers Can Plan for Lost Customers In Advance

What can marketers do to predict and address customer churn in advance?

Read more

How to Lose a Customer in 10 Days

"Make new friends but keep the old. One is silver; the other is gold." These internet service providers can take a page from Girl Scout's book

Read more

How to Create A Reactivation Plan of Value

Getting a lapsed customer back on board is the first step toward considering them “reactivated.” The question is: Where do you go from there?

Read more

The Do’s and Don’ts of Relationship Marketing

Relationship marketing is crucial for almost any digital business, but as in real life, relationships require hard work.

Read more

Asking the Experts: Stand Out in Inboxes this Holiday Season

The 12 days of emails

Read more

Want to Inspire Loyalty in your Customers? Try this Old School Tactic

Three words: quality, quality, quality

Read more
X
X
Chars: 0
Chars: 0
X

Let's Get Acquainted

Chars: 0
X

Get your free print edition!

Fill out your complete details below

Chars: 0
Chars: 0
Chars: 0
Chars: 0
Chars: 0
Chars: 0
X
Chars: 0
Chars: 0
TwitterFacebookLinkedIn