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Analysis, Retention Tips

How to Create A Reactivation Plan of Value

Getting a lapsed customer back on board is the first step toward considering them “reactivated.” The question is: Where do you go from there?

Matt Duczeminski
December 26 2019

Matt Duczeminski

Matt is a professional writer specializing in helping entrepreneurs improve relationships with their customers. He lives in Philadelphia with his wife, Sarah, and he'd probably get a lot more work done if his cat would stop bothering him.

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