Customer Modeling

How Many Customers Are You Losing Because of Bad UX?

User experience and retention go hand in hand: the more you cater to the first, the less you need to worry about the second

Adam Fout
August 29 2017

5 Soft Skills Every Marketer Should Have

Sarah LeBoeuf | 07.09.2021

3 Creative Ways to Reduce Churn

Sarah LeBoeuf | 14.08.2021

The Do’s & Don’ts of Apologizing

Sarah LeBoeuf | 05.08.2021

Members Only: The Amazon Prime Model

Ariella Brown | 31.05.2021