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Customer Modeling
Looking Back on 2018: What Have We Learned About Customer Retention?
Be authentic, transparent, maintain loyalty, and work constantly to forge an emotional connection. Oh, and invest in your product. Lessons from 2018
More Customer Modeling
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The Perks of Loyalty: Starbucks’ Successful Rewards Program
Ariella Brown | 02.09.2021
5 Soft Skills Every Marketer Should Have
Sarah LeBoeuf | 07.09.2021
3 Creative Ways to Reduce Churn
Sarah LeBoeuf | 14.08.2021
The Do’s & Don’ts of Apologizing
Sarah LeBoeuf | 05.08.2021