Customer Modeling

How to Audit Your Customer Onboarding in 4 Simple Steps

How many times have you updated your customer onboarding experience since building your product? Here’s how to conduct an audit and optimize accordingly

Ben Jacobson
October 04 2018

5 Soft Skills Every Marketer Should Have

Sarah LeBoeuf | 07.09.2021

3 Creative Ways to Reduce Churn

Sarah LeBoeuf | 14.08.2021

The Do’s & Don’ts of Apologizing

Sarah LeBoeuf | 05.08.2021

Members Only: The Amazon Prime Model

Ariella Brown | 31.05.2021