Dafna Sheinberg
November 18 2020

CRM Strategy
How is Zara Shaping Customer Relationships?
We analyzed Zara's one-size fits all CRM marketing approach. And had no choice but to give them a poor score
More CRM Strategy

April Fools’ Roundup 2021: How These Brands Got it Right
Sarah LeBoeuf | 10.04.2021
5 Customer Experience Mistakes That Can Kill Your Retention Rates
Matt Duczeminski | 12.04.2021
How to Cultivate Customers Using Social Media
Lauren Dowdle | 13.04.2021
Morrisons: Treating Customers to Delightful CRM Practices
Dafna Sheinberg | 31.03.2021