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Customer Modeling
Getting Back to Basics with Old-Fashioned Market Research
Technology has made it easier to gather information, but that doesn’t mean the essential steps have changed: Learn these six tips to collect the right data
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The Perks of Loyalty: Starbucks’ Successful Rewards Program
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5 Soft Skills Every Marketer Should Have
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3 Creative Ways to Reduce Churn
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The Do’s & Don’ts of Apologizing
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