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Strategy

The Era of the Silent Customers Is Over

Customers aren’t putting up with unresponsive businesses anymore. They’re taking their money elsewhere. If you want to identify worrisome trends in your business beforehand, make sure you create Voice of Customer (VoC) programs

Adebisi Adewusi
December 06 2017

Adebisi Adewusi

Adebisi Adewusi is a freelance B2B writer and a Huffington Post Contributor. When she’s not creating compelling content for businesses, you’ll find her capturing moments with her Nikon d600.

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