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Customer Modeling
Don’t Speed Date Your Customers
Exceptional retention requires deep insights into who your customers are as people. Here are four simple ways to treat clients as individuals
More Customer Modeling
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The Perks of Loyalty: Starbucks’ Successful Rewards Program
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5 Soft Skills Every Marketer Should Have
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3 Creative Ways to Reduce Churn
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The Do’s & Don’ts of Apologizing
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