![](https://postfunnel.wpenginepowered.com/wp-content/uploads/2018/08/The-case-against-NPS_main1110_495.png)
Customer Modeling
The Case Against Net Promoter Score
Is your product’s NPS the ultimate measurement of customer satisfaction, or is it an oversimplified ruse? Are you an NPS detractor or promoter?
More Customer Modeling
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The Perks of Loyalty: Starbucks’ Successful Rewards Program
Ariella Brown | 02.09.2021![](https://postfunnel.wpenginepowered.com/wp-content/uploads/2021/08/5_Skills_Every_Marketer_Should_Have_318_318-110x110.jpg)
5 Soft Skills Every Marketer Should Have
Sarah LeBoeuf | 07.09.2021![](https://postfunnel.wpenginepowered.com/wp-content/uploads/2021/07/3_Creative_Ways_318_318-110x110.jpg)
3 Creative Ways to Reduce Churn
Sarah LeBoeuf | 14.08.2021![](https://postfunnel.wpenginepowered.com/wp-content/uploads/2021/07/PF-ALL318_318-2-110x110.jpg)
The Do’s & Don’ts of Apologizing
Sarah LeBoeuf | 05.08.2021![](https://postfunnel.wpenginepowered.com/wp-content/uploads/2021/05/loyalty_-refferal-programs318_318-110x110.png)