Customer Modeling

The Battlefield of Excellence: Making Loyalty Programs Work

Usability. Visibility. Continuity. Loyalty programs are a powerful tool, but to make the most out of yours, there are some principles you simply can’t forgo

Erez Romas
June 19 2017

5 Soft Skills Every Marketer Should Have

Sarah LeBoeuf | 07.09.2021

3 Creative Ways to Reduce Churn

Sarah LeBoeuf | 14.08.2021

The Do’s & Don’ts of Apologizing

Sarah LeBoeuf | 05.08.2021

Members Only: The Amazon Prime Model

Ariella Brown | 31.05.2021
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