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Asking the Experts

Asking The Experts: The Customer Journey is Vital (A Rebuttal)

It’s not what it once was, but the customer journey has evolved into an essential business tool

Keith Loria
October 29 2019

Keith Loria

A graduate of the University of Miami, Keith Loria is an award-winning journalist who has been writing for major newspapers and magazines for close to 20 years, on topics as diverse as sports, business and healthcare. You can view some of his recent writing at keithloria.contently.com.

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