Customer Modeling

7 Awkward Questions You Need to Ask Your Customers

The best customer feedback questions are not always pleasant, but they will provide you with the insights you need to really improve the customer experience

Michael Brenner
August 02 2017

5 Soft Skills Every Marketer Should Have

Sarah LeBoeuf | 07.09.2021

3 Creative Ways to Reduce Churn

Sarah LeBoeuf | 14.08.2021

The Do’s & Don’ts of Apologizing

Sarah LeBoeuf | 05.08.2021

Members Only: The Amazon Prime Model

Ariella Brown | 31.05.2021