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A Letter to Adolfo Villagomez, an Update on The Home Depot’s Basic CRM Tactics
Revisiting the original score we gave the brand on our “7 commandments of CRM” examination
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Home Depot Joins Walmart GoLocal to Fight Amazon
Such collaboration between two major retailers is only possible in the living-with-corona world. And to combat Amazon. Next challenge is in the data
Read moreWhy It Could Potentially Be Brilliant To Sell Out Your Halloween Inventory in August
The Home Depot may have stumbled into it a couple of weeks ago, and so could Walmart & Target. But there’s a Customer Lifetime Magic waiting in these reeds
Read moreMore Examples of How The Home Depot is Building Strong Customer Relations Post Pandemic
A quick view into the transformation The Home Depot has gone through to give customers what they want and need from a digital and data standpoint
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The Home Depot Getting their CRM Projects Done
Discover how the country’s leading home improvement retailer is delivering the right CRM practices in a post-corona world
Read moreHome Depot Engages Customers with DIY Live
The home improvement retailer is now using live streaming to give itself an edge in the branding game
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