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CRM Strategy

How Net Promoter Score Can Change the Way you Understand your Business

NPS is a critical tool: It can be used to determine how your company is performing compared to your closest competitors

Matt Duczeminski
May 18 2017

Matt Duczeminski

Matt is a professional writer specializing in helping entrepreneurs improve relationships with their customers. He lives in Philadelphia with his wife, Sarah, and he'd probably get a lot more work done if his cat would stop bothering him.

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