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The Store of the Future is A Hybrid

Retail is swiftly changing into a seamless combination of digital and in-person interactions. Are you behind the curve?

Chris Morrison | 18.08.2017

3 Ways to Survive Facebook’s Reachpocalypse

Brands need a strategy to navigate Facebook’s news feed algorithm, or they’ll disappear amongst the content debris

Chris Morrison | 11.08.2017

Building Loyalty for a Generation That Can’t Sit Still

Millennials aren’t satisfied with run-of-the-mill travel experiences. To break through to this demographic, put your efforts into delivering social experiences, unique...

Chris Morrison | 07.08.2017

6 Super-Psychological Triggers to Use for Maximum Customer Retention

Understanding the psychology behind consumer behaviors, emotions and tendencies is a super-powerful technic on the road to achieving and maintaining customer loyalty

Sam Hurley | 24.07.2017

Churn at Large Telecom Companies: a Trail of Failed Opportunities

Telecom giants spend a ton of cash on marketing and selling, and when they finally snag a customer from a competitor, they still end up...

Adam Fout | 03.07.2017

Engaging the 6 Most Common Social Gaming Personas

Social gaming is an incredibly complex space. Using data from 235 million players, here’s a breakdown into 6 personas that will help you plan...

Shachar Ben-David | 27.06.2017

“The Task of Simply Setting Up A Campaign Has Become Inextricably More Complicated”

An interview with Matt Dyson, Delivery Hero’s Senior CRM Manager

Netta Gurevitch | 04.06.2017