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Customer Loyalty

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3 Customer Segmentation Models Every Marketer Should Consider

Personalization of the shopping experience is a proven method to increase sales and retention, but without segmentation - nothing can be personalized properly

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The Relation Between Loyalty and Technology

Technology alone is rarely the answer to your business needs. Here's why

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Rewarding Loyalty to Drive Growth

Find that thing your customer trusts you to do and loves about what you do – this is where the answer to reward and nurturing loyalty lies

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Inspiration as a Loyalty Driver – Part 2/2

A Fiverr retention marketer tells us how to identify the stages customers are on and how to inspire them to feel that they actually need your brand

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Is Personalization Relevant in Loyalty Marketing?

Everything you need to know about personalisation and how to communicate with your customer base on a 1-1 level

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Inspiration as a Loyalty Driver – Part 1/2

Welcome to the two-part series on how to inspire customers to make them feel that they actually need your brand!

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How to Build Trust with Today’s Customer

A lack of consumer trust can affect your reputation and bottom line. Take a look at how you can earn and deepen trust with your customers

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How to Ensure a Smooth Sales to Customer Success Handoff

An effective Sales to Customer Success handoff can make the difference between a one-time customer and a loyal fan

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Referral Marketing Lets Your Biggest Fans Make New Customers For You

Referral marketing shows us that your best customers will gladly share a brand story if you let them

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Measuring Loyalty – What Are the Important Metrics and How Do We Find Them?

Understanding who is loyal and how they behave allows businesses to observe, monitor, and improve

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Putting the Socially Distant Customer First

These uncertain times have made marketing a challenge. Here are some ways to stay connected to your customers

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