Susan Arendt
Susan Arendt is a writer and editor with more than two decades of experience from companies including AOL, Conde Nast, and The New York Times. As Senior Content Manager at Fluid PR Group, she helps translate difficult concepts into engaging language everyone can understand. She currently resides in North Carolina with three dogs who, frankly, run her life.
More by Susan Arendt
The Real Secret to Customer Loyalty: Be a BFF
Susan Arendt | 11.15.2021
What Marketers Should Learn From the Biggest Olympics Ad Disaster
Susan Arendt | 08.17.2021
The Do’s and Don’ts of Reputation Marketing
Susan Arendt | 08.09.2021
Know Your Churn: How to Identify Your Retention Roadblock
Susan Arendt | 05.10.2021
Going Steady: Does Short-Term Service Lead to a Positive Long-Term Experience?
Susan Arendt | 04.03.2021
3 Ways to Measure Customer Satisfaction
Susan Arendt | 03.09.2021
To Succeed in 2021, Invest in Automated Tools and Human Talent
Susan Arendt | 02.16.2021
What Do 2020’s Acquisition Trends Mean For CRM?
Susan Arendt | 01.12.2021
3 Key Differences Between Marketing to Millennials and Zoomers
Susan Arendt | 01.21.2021
5 Types of Customer Segmentation You Should Be Using
Susan Arendt | 10.17.2020
The Compliant Cookie: How to Collect Data in a Post-GDPR World
Susan Arendt | 07.04.2020
4 Ways Your Brand Is NOT Customer-Centric
Susan Arendt | 06.20.2020
3 Social Media Trends Prompted By COVID-19
Susan Arendt | 05.14.2020
