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CRM Strategy

Customer Centricity Is Taking Over. Are You There Yet?

In the first of a two-part series, we look at some main reasons why customer centricity is becoming the norm in the business world

Matt Duczeminski
February 06 2019

Matt Duczeminski

Matt is a professional writer specializing in helping entrepreneurs improve relationships with their customers. He lives in Philadelphia with his wife, Sarah, and he'd probably get a lot more work done if his cat would stop bothering him.

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