Special Projects
A Letter to Sara Tervo of EXPRESS: An Update on the Brand’s Basic CRM Tactics
Revisiting our “7 commandments of CRM” examination of EXPRESS reveals some minor improvement
More Special Projects
A Letter to Mary Alderete: An Update on Gap’s Basic CRM Tactics
Amit Bivas | 14.10.2021
A Letter to Cristina Ceresoli: An Update on Chico’s FAS/Soma’s Basic CRM Tactics
Amit Bivas | 28.09.2021
Wayback Machine: Dairy Queen Takes its Reign Online
Matt Duczeminski | 27.09.2021
Podcasts for Marketing Leaders: September 2021
Nitsan Peled | 25.09.2021
