
Special Projects
A Letter to Marisa Thalberg: An Update on Lowe’s Basic CRM Tactics
Lowe’s improved both social media presence and realtime personalization to support CRM. But it's still not all perfect
More Special Projects

TED Talk: How to Help Your Customers Become Their Future Selves
Matt Duczeminski | 23.05.2022
Wayback Machine: Tracking STARZ.com’s Path into the Streaming Age
Matt Duczeminski | 17.05.2022
It Was WandaVision After All: How Disney+ Nailed Marketing for Superheroes
Marshall Lemon | 14.05.2022
Ads We Loved: April 2022
Adebisi Adewusi | 30.04.2022