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CRM Strategy

5 Naughty Conversion ‘Dark Patterns’ to Avoid in 2019 (+ What To Do Instead!)

Tricking customers into buying through the use of misleading design and crafty wording isn’t a winning strategy — Yet, it still happens today

Sam Hurley
September 21 2018

Brooks: Running Towards Smooth CRM Practices

Dafna Sheinberg | 21.10.2020

3 Brands Winning the Social Media Game

Sarah LeBoeuf | 20.10.2020

Shh, it’s Buy Buy Baby’s CRM Analysis

Dafna Sheinberg | 14.10.2020

The Prime Directive for October

Ariella Brown | 12.10.2020
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