From the Vault: Pet Care

Here we curate our best archival items around a specific topic. Think of it as an ad-hoc e-book. This time: Pet Care

This is the 13th edition of our “From the Vault” series – where we bring you the best still-relevant articles we’ve ever published around a specific topic.

You can see it as a kind of a makeshift eBook, or a textual, on-demand online course of sorts.

We do it because we think curating great content is the best thing we can do for our readers. Sometimes it’s even more valuable than publishing great new content.

And this time, the links below will take you on a journey full of Pets know-how.
Enjoy.

Here’s Why Lowe’s and Petco Collaborating is Zero Shock to Us

Two of the smartest brands we analyzed are riding multiple trends in one shop-in-shop collab. Will they make the extra mile so many others fail to take?

The Pet Food Industry is Buzzing: New Angles for Opportunistic Marketing Communications

From supply chain issues, delays, and empty shelves to mergers and acquisitions and juicy C-level appointments – it can all work for you

With Great Pets Comes Great Responsibility (and Opportunity)

The surging post(ish)-COVID pet abandonment pandemic is abhorrent and reprehensible but it also represents an opportunity for brands

Ads We Loved: Pet Brands

Pet brands creatively connect with pet owners through ads

Is Paws’s Getting Its Customer Relationship Right?

We take a close look at Paws’s CRM strategy. Check how they rank against other pet brands we’ve graded so far!

Chewy is Throwing a Pet Party on TikTok

The pet food retailer is attempting to find new homes for cats and dogs, while also growing its TikTok presence

How PetSmart’s Transparency is a Winning Strategy

PetSmart knows that honesty is the best policy when animal health and safety are on the line

Wayback Machine: Pets at Home’s Journey to Purr-fection

We take a look at how the company’s website has evolved since its inception

Does Petshop’s CRM Strategy Make Pet Owners Happy?

We take a 360 look at Petshop’s CRM strategy. Check how they rank against pet brands we graded so far!

What Pet Brands Teach Us About Niche Audiences

Chasing after the biggest dogs in the yard is a sure way to miss out on audiences ready to adore you

PetSmart is Partnering with Shelters for Adoption Week

The supply store is giving hopeful parents a place to meet dogs, cats, and more

The Pet Brands Slaying TikTok in 2022

TikTok is a visual medium and these brands can always find their light

A Letter to Katie Nauman: An Update on Petco’s Basic CRM Tactics

Revisiting the original score we gave the wellness brand on our “7 commandments of CRM” examination

5 Inspirational Pet Brands You Should Follow

Earning a spot on your follow list isn’t easy and these five pet brands have put in the work

Best and Worst of Pet Brands’ Emails

Make no bones about these top 5 loved and hated marketing campaigns made for doting pet parents

Wayback Machine: Forthglade Natural Pet Food’s Path to Ecommerce Success

We take a look back at how the growing company got its start in the digital world

How Pet Brands Marked Their Territory On Social Media

Savvy companies use the internet’s obsession with pet pics to build their business

How Pivoting to Health & Wellness Helped Petco Lead the Pack

When pet adoption and pet spending surged during the pandemic, Petco joined the conversation about self-care and holistic health

The 3 Most Powerful Furry-Legged Influencers on Social Media

These adorable influencers offer a master class in building a devoted following

How Does PetSmart Treat Animal Lovers?

We take a look at PetSmart’s customer relationship strategy. Check how they rank against other pet brands we graded so far

Paw-sonalized Products: How Pet Brands Are Winning at Customization

The future of pet brands lies in customized products. Here are the brands that are doing it best

“Making Pet Parents Feel Seen”: The Data-Driven Philosophy Behind Petco’s Marketing

Connecting with pet owners is a central focus behind Petco’s marketing strategy

How Pets Corner Stays Relevant By Committing to Values

From healthy pet food to carbon-neutral workplaces, Pets Corner is a perfect case study in staying relevant as a brand

“A Leader of Retail 3.0″: Petco Plans to Take Over the Pet Market

The company unveiled new strategic initiatives at its 2022 Investor Day

See our previous From the Vault: