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The Doctor Is In at Walgreens
The pharmacy is investing in health services to keep in-store visits (and spending) high
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A Letter to Alyssa Raine: An Update On Walgreens’ Basic CRM Tactics
Revisiting our “7 commandments of CRM” examination shows improved brand relevancy but still a lack of realtime personalization
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Wayback Machine: A History of Walgreens’ Website and Online Presence
A look at how the pharmaceutical giant’s website and digital efforts have evolved over the years to get to where it is today
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How Walgreens is Preparing to Fight Amazon on the Health Front
Walgreens Boots Alliance's digital transformation is going to overdrive with a new pick-up service, redesigned mobile app, and robust loyalty program
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Can You Trust Walgreens Basic CRM Tactics?
Trusted since 1901 – but are they following the seven commandments for CRM in a post-corona world?
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