Retention Strategy Archives

Featured

Voice’s Role In Customer Retention

Voice technology is changing the way consumers engage. Here’s how you can use it in your customer retention strategy

How to End a Loyalty Program Without Losing Customers

Not every loyalty program will be successful in the long run. But knowing how to end them smartly and handle the closure with care is crucial

The Competitive Secret Everyone’s Using (Except You)

All the top marketers use this psychological trick to increase their business (while decreasing yours) — learn how you're getting left behind

How to Create Synergy in Your Sales and Marketing Teams

If you believe sales and marketing are two different departments - you must think again. Only when working in perfect tandem can these two powerful parts of the customer journey create life-long value for your company