Chatbots

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Choose Your Chatbot Wisely

With the right chatbot, your business can scale up marketing and sales with great efficiency and deliver real value for your investment

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Are Chatbots a Dying Breed?

As advancements in AI and predictive analytics creep into the customer experience, is the chatbot becoming a relic?

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You’ve Got A Friend In Your Chatbot

Use these 4 tips to transform your company's chatbot from tone-deaf and cold, to personal and purposeful, and see the results immediately

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Humans Wanted: Why Live Feedback Is Still Critical

With the rise of automation and AI, many companies have gotten far away from the customer-focused mentality, beloved by Baby Boomers. But as researches show, this mentality is still preferred by non-Baby-Boomers as well, and it cannot be overlooked

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