Automation

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What Does Marketing Look Like Post-Automation?

Automation tools are essential for digitally engagement with customers. But once you've automated everything you can, what's left for the marketer?

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How Automation Opportunities Are Shaping the Hospitality Industry

From instant check-ins to the robotic concierge, these automated services are changing the hospitality industry

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The 8 Tech Revolutions That Transformed Marketing in 2017

The martech sphere saw a few outlying trends take center stage during 2017. Question is: what will 2018 bring and what technology should you believe in?

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Six Questions to Ask Your Marketing Automation Vendor

Finding the right marketing automation tool is one of the most significant aspects of any thorough marketing strategy. Narrow down your search with these six questions

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Self-Service Is Critical, But Don’t Get Rid of the Humans Yet

Technology-based self-service in the form of chatbots, self-checkout kiosks, and automated customer service are all the rage. People are increasingly expecting quick and friction-free service, Can retention thrive without a human touch?

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