Special Projects
A Letter to Amanda Bolton: An Update on JD Sports’ Basic CRM Tactics
Revisiting our “7 commandments of CRM” examination shows there’s still some work that needs to be done to improve JD Sports’ customer relationships
More Special Projects
TED Talk: How to Help Your Customers Become Their Future Selves
Matt Duczeminski | 23.05.2022
Wayback Machine: Tracking STARZ.com’s Path into the Streaming Age
Matt Duczeminski | 17.05.2022
It Was WandaVision After All: How Disney+ Nailed Marketing for Superheroes
Marshall Lemon | 14.05.2022
Ads We Loved: April 2022
Adebisi Adewusi | 30.04.2022
